Withdraw from a Contract

Consumers may clearly withdraw from a distance contract within the statutory period. No reason is required.

To help us identify your contract quickly, please provide your name, email address and, if available, your order number. You can use the model withdrawal form or send your own clear statement.

Send your withdrawal by email to shop@stanz-kaffee.at

Forms and Terms

Purchase of goods: withdrawal information and model withdrawal form
Services/training: withdrawal information, model form and declaration requesting an early start to performance

Returns Address for Goods

STANZ Kaffee GmbH
Handelszentrum 16
Building Section 4, Loading Bays 14–15
5101 Bergheim
Austria

Please return goods only after sending your clear withdrawal statement. Information about deadlines, return costs and statutory exceptions is provided in the applicable withdrawal information.

Withdraw from a Contract